ACK Logo 2019 einfach gelb

ACK Logo 2019 einfach gelb

 

5. – 7. Oktober 2020

 

October 5th – 7th, 2020

Participants FAQ

FAQ – Frequently asked questions

We are happy to answer your questions about our event. If you cannot find the answer to your question in this list, please do not hesitate to contact us personally. You will find the contact details on the right.

Registration

Registration for participation starts in May (when the program booklet is published) on this website only.

You can register until Friday before the conference.

That's not possible. Participants acquire access to the entire event, which includes the lecture program, the technical exhibition and all other offers of the Aachen Colloquium on all days of the event.

That's not possible. Participants acquire access to the entire event, which includes the lecture program, the technical exhibition and all other offers of the Aachen Colloquium on all days of the event.

There is no group discount.

Members of the university receive a 50 percent discount on the participation fee. Please select "University" in the registration form as a "Type of participation" and upload a certificate of your university membership valid at the time of the event.

We have developed a registration process with different steps:

  1. Automatic confirmation after submitting the online registration form –> not binding
  2. Confirmation of registration with attached invoice

Only if step 2 is completed, you can be sure that your registration is received and properly processed.

We have developed a registration process with different steps:

  1. Automatic confirmation after submitting the online registration form –> not binding
  2. Confirmation of registration with attached invoice

Only if the step 2 is completed, you can be sure that your registration is received and properly processed. If you have not received a confirmation of registration, your registration has not been processed yet because of one of these reasons:

  • You registered less than two days ago and your registration has not been completely processed. Please have a little patience.
  • You have not registered accordingly and we did not receive your registration. Please note that we can only accept registrations submitted with our official forMrs. Informal registrations as well as in-house purchase orders cannot be considered.

You can cancel your registration until September 1st of the current event year. We charge a cancellation fee of 70,- € plus VAT. After that date a cancellation is not possible anymore – even if you have registered after September 1st.
However, you can name a representative, who is not registered yet. After September 1st every change of a participant is charged with a rebooking fee of 50,- € plus VAT.
Cancellations have to be submitted by email. Please send your request to Mrs. Portz (contact details see right sidebar) including the customer or invoice number. Please use »this online form« if you wish to rebook to another participant.

You can cancel your registration until September 1st of the current event year. We charge a cancellation fee of 70,- € plus VAT. After that date a cancellation is not possible anymore – even if you have registered after September 1st.
However, you can name a representative, who is not registered yet. After September 1st every change of a participant is charged with a rebooking fee of 50,- € plus VAT.
Cancellations have to be submitted by email. Please send your request to Mrs. Portz (contact details see right sidebar) including the customer or invoice number. Please use »this online form« if you wish to rebook to another participant.

We would also be happy to send you the invoice by post. The best way is to simply reply to the e-mail with the attached invoice.


Invoice & Payment

We accept prepayment by bank transfer with invoice number or credit card (Visa or MasterCard only).

The invoice has to be paid until the due date of payment.

All bank fees – yours and ours – have to be paid by you. Please adjust your bank transfer to “OUR”.

The bank data can be found in the upper right corner of your invoice.

You will receive the invoice on one way:

  • by e-mail as an attachment to your confirmation of registration – please also check your spam folder – and
  • If required, we will gladly send you the invoice by post to the billing address provided.

If you have not received a confirmation of registration, your registration has not been processed yet because of one of these reasons:

  • You registered less than two days ago and your registration has not been completely processed. Please have a little patience.
  • You have not registered accordingly and we did not receive your registration. Please note that we can only accept registrations submitted with our official forms. Informal registrations as well as in-house purchase orders cannot be considered.

Invoices of credit card payments will be sent as soon as the credit card is charged. This might take some days.

Please also note, that the run duration of post into foreign countries might be longer.

On request, we will sent you a copy of your invoice.

Please contact Mrs. Portz (contact details see right sidebar). According to the Value Added Tax Implementing Ordinance (UstDV) and due to the documentary character of the invoice, an invoice may only be changed if this change is accompanied by a correction of incorrect information or an addition of missing information. For example, it would be permissible to correct an incorrectly entered billing address.

No, a credit is not possible.

If cancellation is submitted before September 1st of the year of the event, you get back the fees you have already paid minus a cancellation fee of 70, – € plus VAT. After this date, cancellation is no longer possible.

However, you can name a representative, who is not registered yet. After September 1st every change of a participant is charged with a rebooking fee of 50,- € plus VAT. Please use »this online form« if you wish to rebook to another participant.

Please wait for the credit note. Only when this has been created, your cancellation is valid. The money will be refunded once all outstanding debts of your company have been settled and the colloquium is over.

Yes, the participation fee is VAT-liable for all participants due to §3a Abs. 3 Nr. 5 UStG. There is no change of the tax liability.

Ihr Kontakt

Your contact

Sara Portz

Sara Portz

TelefonPhone
+49 241 8861 205

Fax
+49 241 8861 266

E-Mail
This email address is being protected from spambots. You need JavaScript enabled to view it.

Kontakt

Aachener Kolloquium
Fahrzeug- und Motorentechnik GbR
Postfach 10 02 11
52002 Aachen

Contact

Aachener Kolloquium
Fahrzeug- und Motorentechnik GbR
P.O.Box 10 02 11
52002 Aachen
Germany

+49 241 8861 205
+49 241 8861 266
info@aachen-colloquium.com
linkedin.com/aachen-colloquium

© 2020 Aachen Colloquium Automobile and Engine Technology. All Rights Reserved.