FAQ – Frequently Asked Questions

We are pleased to answer your questions about our event. If you do not find the answer to your question in this listing, please contact us. The contact details can be found on the right sidebar.

  • Registration
  • Invoice and Payment
  • Location
  • Banquet

Registration

When does the registration start?

The registration will start in summer.

Until when can I register?

You can register until Friday before the conference. Please note that it may come to a stop of registrations. In that case, we can no longer accept registrations. Please pay attention to the current notifications on our website. We recommend an early registration.

Can you send me an invitation letter for my visa?

We are pleased to help you. Please send an e-mail with the following information to the organizing team (china@aachen-colloquium.com):

  • First name
  • Last name
  • Passport number
  • Date of birth
  • Date of arrival in China
  • Date of departure from China

Please understand that all inquiries will be critically examined and you may need to answer further questions.

How do I know that my registration was successful?

We have developed a registration process with different steps:

  1. Automatic confirmation after submitting the online registration form –> not binding
  2. Confirmation of registration
  3. Receipt of payment request.
Only if the steps 2 and 3 are completed, you can be sure that your registration is received and properly processed.

Why haven’t I received a confirmation?

We have developed a registration process with different steps:

  1. Automatic confirmation after submitting the online registration form –> not binding
  2. Confirmation of registration
  3. Receipt of payment request

Only if the steps 2 and 3 are completed, you can be sure that your registration is received and properly processed.

If you have not received a confirmation of registration, your registration has not been processed yet because of one of these reasons:

  • You registered less than two days ago and your registration has not been completely processed. Please have a little patience.
  • You have not registered accordingly and we did not receive your registration. Please note that we can only accept registrations submitted with our official forms. Informal registrations as well as in-house purchase orders cannot be considered.

Invoice and Payment

Which payment methods do you accept?

We accept

  • payment by bank transfer prior to the conference (please submit the invoice number)
  • credit card payment on site after previous consultation with the organizing team
  • cash on site after previous consultation with the organizing team

Until when do I have to pay?

The invoice has to be paid until the due date of payment, but at the latest until the beginning of event.
Early bird payers who have paid until September 30th, will get a discount of RMB 400,-

Who has to pay the bank fees?

All bank fees – yours and ours – have to be paid by you. Please adjust your bank transfer to “OUR”.

Where can I find the bank data?

The bank data can be found on your payment request.

I have not received my invoice yet. Why?

You will receive the payment request by e-mail as an attachment – please also check your spam folder. If you have not received a confirmation of registration, your registration has not been processed yet because of one of these reasons:

  • You registered less than two days ago and your registration has not been completely processed. Please have a little patience.
  • You have not registered accordingly and we did not receive your registration. Please note that we can only accept registrations submitted with our official forms. Informal registrations as well as in-house purchase orders cannot be considered.

There is something wrong/missing on my invoice. How to proceed?

Please contact Mrs. Kleineheer (contact details see right sidebar).

I cannot participate. Can I get credit for next year?

No, a credit is not possible.
However, you can name a representative, who is not registered yet. Please contact Ms. Kleineheer in that case (contact details see right sidebar).

I have cancelled. When do I get my money back?

The money will be refunded once all outstanding debts of your company have been settled and the colloquium is over.

Location

Where does the conference take place?

Kempinski Hotel Beijing Lufthansa Center
50 Liangmaqiao Road
Chaoyang District
100125 Beijing
CHINA

Do you offer catering?

Of course, you will be hosted throughout the colloquium. The catering is included in the conference fee.
Snacks and drinks will be available the whole time. For lunch we serve chosen dishes – of course even for vegetarians. On Thursday evening you can look forward to an exclusive dinner.

How do I get to the event venue?

We recommend to use the subway or a taxi to get to the Kempinski Hotel. If you prefer to drive by taxi, we recommend to print out the address and give it to the taxi driver.

Kempinski Hotel Beijing Lufthansa Center
50 Liangmaqiao Road
Chaoyang District
100125 Beijing
CHINA

Banquet

Can I bring a guest to the banquet?

You can bring a guest, assuming seats are still available. We charge RMB 380,- per guest. Please note that this offer is not valid for participants of the conference.
You can register a guest when registering yourself for the conference or by e-mail afterwards. Please do not forget to submit the name of your guest.

Is it possible to reserve a seat?

Free seating applies. A seat reservation is not possible.

I would like to sit with my colleague. Could you arrange this?

Free seating applies. A seat reservation is not possible.

Where does the banquet take place?

Hotel Hilton Beijing
1 Dong Fang Road North Dong Sanhuan Road
Chaoyang District
100027 Peking
China